Service Creates Value

Cloud Valley Technology possesses a series of overall technical support system and a professional technical team with skillful engineers. We aim to provide the most thoughtful service for all our users.

Our customer service center provides all kinds of supporting methods, including hotline, e-mail and remote assistance in order to respond to the users' demands in the shortest time. We are dedicated in resolving all the problems which our users occur when using our products or service. Meanwhile, the customer service center would record all the problems in preparation to improve our service quality and fields.

We hope that we will provide more convenient and efficient network service in the future and help your business flourish.

To enjoy the service

7*24h Hotline:

SLAService guarantee

Availability in99.7%above

Hardware replacement

A hardware problem during the service contractfreechange。

Remote support

Through the Teamviewer or QQ
real-timeRemote support to assist。